Frequently Asked Questions:
What format do the tickets come in?
For hospitality at Cheltenham Racecourse, tickets are typically provided as swing badges along with physical tickets. The physical tickets, which accompany the badges, are required for entry into the racecourse and specific hospitality suites. Both the swing badge and the physical ticket are sent to guests in advance of the event day. It’s important to keep both items secure and bring them with you on the day to ensure a smooth and hassle-free experience.
What is the dress code for the majority of hospitality suites?
The dress code for hospitality suites at Cheltenham Racecourse is generally smart. Men are typically required to wear a jacket and tie, while women are encouraged to wear smart day wear, with hats being optional.
What are the rough timings for a day’s hospitality at Cheltenham?
Hospitality facilities at Cheltenham Racecourse generally open at the same time as the gates and close about an hour after the final race. Specific timings will be provided prior to the event.
What public transport operates to and from Cheltenham?
- Train: The nearest train station is Cheltenham Spa, with a dedicated shuttle bus service to the racecourse on race days.
- Bus: Stagecoach operates a shuttle bus service between Cheltenham Spa Railway Station, Cheltenham Town Centre, and the racecourse.
- Park & Ride: There is a Park & Ride service from Arle Court to the racecourse.
What is the address of the track?
The address of Cheltenham Racecourse is Evesham Road, Cheltenham, Gloucestershire, GL50 4SH7.
Is there a restriction on bags and electronic devices?
Cheltenham Racecourse operates a restricted bag policy. Racegoers are encouraged to leave large items at home or in their hotel. Handbags and small backpacks are allowed, but larger bags such as suitcases and holdalls are not permitted. All bags will be searched upon entry. Electronic devices are generally allowed, but it’s best to check specific event guidelines.
What are the opening and closing times of the racecourse?
The racecourse gates typically open a few hours before the first race and close about an hour after the last race. Specific timings will be provided closer to the event.
Are there any age restrictions for attending the races?
Children under the age of 18 are allowed entry but must be accompanied by an adult. Some hospitality areas may have specific age restrictions.
Is there accommodation available nearby?
There are several hotels and guesthouses in the vicinity of Cheltenham Racecourse. It’s advisable to book early, especially during major events like the Cheltenham Gold Cup.
What accessibility facilities are available?
The racecourse provides various accessibility facilities, including designated parking, viewing areas, and accessible toilets. Assistance dogs are also welcome.
What is the policy on smoking?
Smoking is only permitted in designated outdoor areas. Smoking is not allowed inside any of the buildings or enclosures.
What should I do if I lose something at the racecourse?
There is a lost property office on-site where you can report and retrieve lost items. It’s advisable to label your belongings with your contact information.
Parking at Cheltenham Racecourse
Parking at Cheltenham Racecourse is well-organised and colour-coded to help visitors find their designated areas easily. The parking zones are clearly marked with different colours, matching the labels on your parking pass. On arrival, follow the signs to your allocated zone. Shuttle buses are available from the car parks to the main entrance, ensuring a smooth and convenient journey. For those using public transport, there are dedicated drop-off and pick-up points for taxis and coaches. Here is a detailed parking map to help you navigate the parking areas efficiently.
Track and Hospitality Suites Map
Cheltenham Racecourse offers a comprehensive map to help visitors navigate the venue with ease. The map highlights key areas such as the track, hospitality suites, enclosures, food and drink outlets, and other facilities. This ensures you can find your way around and make the most of your visit. The map is provided, offering a clear layout of the racecourse and its amenities, so you can plan your day effectively.
