Arsenal FAQ’s help visitors prepare for their trip to Emirates Stadium by outlining key matchday information. Common topics include entry processes, seating maps, hospitality lounges, transport options, and stadium facilities, ensuring supporters have the details they need for a well‑coordinated experience.
Arsenal FAQ’s:
What format do the tickets come in?
Hospitality tickets for Arsenal are typically issued as e-tickets (PDF) sent via email. These can be printed or scanned from a mobile device at the stadium entrance. Physical tickets are rarely used unless specified for certain premium suites.
What is the dress code for the majority of hospitality suites?
The standard dress code is smart casual:
- Club colours are allowed (home kit tops are fine in certain suites).
- Not permitted: Away team colors, ripped jeans, sports shorts, flip-flops, or clothing with offensive slogans.
- Some private suites may require stricter attire (e.g., no football shirts).
What are the rough timings for a day’s hospitality at Arsenal?
Hospitality lounges open: Around 2.5–3 hours before kick-off. Dining service: Pre-match meal served during this window. Kick-off: Standard Premier League times (usually 12:30, 15:00, 17:30, or 20:00).Post-match: Lounges typically remain open up to 1 hour after the final whistle for drinks and networking.
What public transport operates to and from Emirates Stadium?
Emirates Stadium is extremely well connected by public transport. The main options are:
- London Underground (Tube):
- Arsenal Station (Piccadilly Line) – 3-minute walk to the stadium.
- Holloway Road (Piccadilly Line) – 5-minute walk.
- Finsbury Park (Piccadilly & Victoria Lines) – 10-minute walk.
- Highbury & Islington (Victoria Line & Overground) – 10-minute walk.
- National Rail / Overground:
- Drayton Park Station – Closest rail station (closed on matchdays).
- Finsbury Park Station – Serves Great Northern and Thameslink routes.
- Highbury & Islington – London Overground services.
- Bus Services:
- Multiple routes serve the area, including 4, 19, 29, 153, 259, 279.
- Matchday diversions may apply—check TfL updates.
- Walking & Cycling:
- Dedicated walking routes from nearby stations.
- Cycle parking available near the stadium.
What is the address of the venue?
Emirates Stadium
Hornsey Road, London, N7 7AJ, United Kingdom.
Is there a restriction on bags and electronic devices?
Yes:
- Bag policy: Small bags only (A4 size or smaller). Large bags, backpacks, and suitcases are not permitted.
- Electronic devices: Mobile phones and small cameras are allowed. Professional cameras, laptops, and recording equipment are generally prohibited unless accredited.
What are the opening and closing times of the venue?
- Turnstiles open: Approximately 90 minutes before kick-off for general admission.
- Hospitality lounges: Open 2.5–3 hours before kick-off and close about 1 hour after full-time.
Are there any age restrictions for attending the matches?
Children are welcome in hospitality areas but must be accompanied by an adult. Alcohol service follows UK licensing laws (18+).Some lounges may have minimum age requirements for entry (e.g., no under-12s in certain corporate suites).
Is there accommodation available nearby?
Yes:
- Emirates Stadium is in Islington, with numerous hotels nearby:
- Premier Inn London Islington
- Hilton London Angel Islington
- Hotel Indigo London – Tower Hill
- Central London hotels are also easily accessible via Tube (Piccadilly Line).
What accessibility facilities are available?
- Step-free access throughout the stadium.
- Lifts to all hospitality levels.
- Accessible seating positions on Club Level.
- Accessible toilets and dedicated stewards.
- Assistance dogs permitted (notify in advance).
- Hearing loops available in some lounges.
What should I do if I lose something at the venue?
- Contact Lost Property via Arsenal’s customer service or speak to a steward immediately.
- After the event, you can email Arsenal’s support team or call their main switchboard.
- Items are typically held for a limited period before being donated or disposed of.
What is the policy on smoking?
Emirates Stadium is a strictly no-smoking venue, including e-cigarettes and vaping devices. Smoking areas are not provided inside the stadium.
Emirates Stadium Blocks
Emirates Stadium, home to Arsenal FC, features four main stands: North Bank (Blocks 1–32), Clock End (Blocks 91–125), East Stand (Blocks 31–72), and West Stand (Blocks 1–32).
The seating plan is divided into lower, upper, and Club Level tiers, with hospitality lounges and suites primarily located on Club Level (middle tier) across the East and West Stands.
IMPORTANT
While away fans are welcome as guests, please note that all hospitality areas are located in the home sections of the stadium. Any behaviour that threatens the safety of others or incites reactions from home fans may result in being asked to leave.
Parking at Emirates Stadium
Parking at Emirates Stadium is extremely limited and must be pre-booked in advance. There are designated car parks around the stadium, and on matchdays, local restrictions apply to surrounding streets. Some hospitality packages include parking, but if not, it must be requested during the booking process. Public transport is strongly recommended due to limited availability and matchday traffic. A detailed parking map is provided to help you navigate the allocated areas efficiently.
