Crystal Palace FAQ’s

Frequently Asked Questions: 

What format do the tickets come in?

Tickets for Crystal Palace matches are available in both digital (M-ticket) format and printed format.

What is the dress code for the majority of hospitality suites? 

The dress code for most hospitality suites at Selhurst Park is smart casual. Sportswear, including tracksuits and replica football shirts, is not permitted. Jeans with rips, tears, or bleaching are also not allowed. Certain suites will differ so please check before arrival.

What are the rough timings for a day’s hospitality at Selhurst Park?

Hospitality at Selhurst Park typically opens 3 hours before kick-off and closes 1 hour after the final whistle.

What public transport operates to and from Selhurst Park?
  • Train: Selhurst Station is a 5-minute walk from Selhurst Park and connects to London Victoria and London Bridge. Thornton Heath Station and Norwood Junction Station are also nearby.
  • Bus: Several bus routes serve Selhurst Park, including the 75, 157, 196, 198, 250, 468, and X68.
  • Shuttle Bus: There are no specific shuttle bus services for Selhurst Park, but local buses and taxis are available.
What is the address of the venue?

The address of Selhurst Park is Whitehorse Lane, London, SE25 6PU

Is there a restriction on bags and electronic devices?

Large bags and unapproved containers are not allowed into Selhurst Park. Small bags that comply with the stadium’s bag policy are permitted. Electronic devices such as cameras and mobile phones are allowed, but selfie sticks and large cameras are prohibited.

What are the opening and closing times of the venue?

The ticket office at Selhurst Park is open Monday to Friday from 9am to 5pm, and on Saturdays from 9am to 4pm. The venue is closed on Sundays except for matchdays. Hospitality areas open 3 hours before kick-off and close 1.5 hours after the final whistle.

Are there any age restrictions for attending the matches?

Children under the age of two are not permitted to attend games at Selhurst Park unless written authorisation from the Matchday Safety Officer has been issued ahead of the game. Children over the age of two are permitted to attend games, but they must have a valid ticket and aged under 18, accompanied by an adult into the hospitality areas.

Is there accommodation available nearby? 

Yes, there are several hotels near Selhurst Park, including the Hampton by Hilton London Croydon and the Premier Inn London Croydon Town Centre

What accessibility facilities are available?

Selhurst Park offers dedicated wheelchair bays, accessible entrances, and other facilities to accommodate disabled visitors. There are also sensory rooms available for use on matchdays.

What is the policy on smoking?

Smoking, including the use of electronic cigarettes, is prohibited throughout Selhurst Park.

What should I do if I lose something at the venue?

 If you lose something at Selhurst Park, you should contact the stadium’s lost and found department or visit the nearest information point on matchday.

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Big Ben
Tower Bridge
London Eye
View over city
Crystal Palace Block Map

Selhurst Park Stadium Blocks

Selhurst Park is divided into several blocks, each offering unique views and experiences. The stadium blocks include the Holmesdale Road Stand, Arthur Wait Stand, Main Stand, and Whitehorse Lane Stand. Each block is designed to provide fans with excellent views of the pitch and a vibrant matchday atmosphere.

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Venue and Hospitality Suites Map

Selhurst Park offers a comprehensive map detailing the locations of various hospitality suites and lounges. This map ensures that guests can easily find their designated areas and enjoy the premium matchday experience.

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Crystal Palace Venue Map
Crystal Palace Parking

Parking at Selhurst Park

Parking is not available at the stadium.

Selhurst Park is located in a residential area with strict parking regulations on the surrounding streets. Local parking enforcement will be in effect, and supporters who do not comply with the restrictions risk receiving a fine and potentially having their vehicle removed or relocated by Croydon Council. Suitable parking spaces can be found by visiting driveway rental sites such as:

https://www.justpark.com/
https://www.yourparkingspace.co.uk/

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