Frequently Asked Questions:
What format do the tickets come in?
Manchester City tickets for matches at the Etihad Stadium are provided as digital tickets. These tickets are sent via email in a PDF format and can be added to your digital wallet. They are then scanned from your phone on arrival.
What is the dress code for the majority of hospitality suites?
The dress code for hospitality suites at the Etihad Stadium is generally smart casual. Men are not expected to wear collared shirts and trousers; smart jeans and smart trainers are acceptable. However, it is always advisable to check the specific suite’s dress code before arrival to ensure compliance.
What are the rough timings for a day’s hospitality at the Etihad Stadium?
Hospitality facilities at the Etihad Stadium generally open three hours before kick-off and remain open for about an hour after the final whistle. This allows guests to enjoy pre-match dining and post-match refreshments.
What public transport operates to and from the Etihad Stadium?
- Train: The nearest mainline station is Manchester Piccadilly, with services from across the UK.
- Tram: The Metrolink tram service stops at Etihad Campus station, which is a short walk from the stadium.
- Bus: Several bus routes, including the 216 and 231, serve the area around the Etihad Stadium.
- Taxi: Taxis and ride-sharing services are readily available for convenient transport to and from the venue.
What is the address of the venue?
The address of the Etihad Stadium is Ashton New Rd, Manchester, M11 3FF.
Is there a restriction on bags and electronic devices?
The Etihad Stadium operates a restricted bag policy. Only small bags (no larger than A4 size) are allowed. All bags will be searched upon entry. Laptops, tablets, and large cameras are not permitted. Mobile phones are allowed but must fit in a pocket.
What are the opening and closing times of the venue?
On matchdays, the Etihad Stadium opens three hours before kick-off and closes about an hour after the final whistle. On non-matchdays, the stadium is open from 9:30 am to 6:30 pm, Monday to Saturday, and from 10:00 am to 4:00 pm on Sundays.
Are there any age restrictions for attending the matches?
Children under the age of 14 must be accompanied by an adult aged 18 or over. Additionally, anyone under the age of 18 must be accompanied by an adult in hospitality areas
Is there accommodation available nearby?
There are several hotels and guesthouses in the vicinity of the Etihad Stadium. Some recommended options include Dakota Manchester, AC Hotel by Marriott Manchester City Centre, and Leonardo Hotel Manchester Piccadilly.
What accessibility facilities are available?
The Etihad Stadium provides various accessibility facilities, including designated parking, wheelchair positions, and accessible toilets. Assistance dogs are also welcome. There are reserved seating areas for wheelchair users and accessible routes clearly marked throughout the stadium. These must be booked in advance.
What is the policy on smoking?
The Etihad Stadium is a no-smoking venue. This includes the use of electronic cigarettes.
What should I do if I lose something at the venue?
If you lose something at the Etihad Stadium, you can contact the lost property office via email at mancity@mancity.com. Additionally, you can visit the main reception at the stadium on non-matchdays to inquire about lost items.
The Etihad Stadium Blocks
Etihad Stadium, home to Manchester City, features four main stands: East Stand, South Stand, Colin Bell Stand, and Family Stand. The seating plan includes various numbered blocks representing different sections within each stand. The main hospitality areas are labelled, and other sections are detailed on the previous package page.
Venue and Hospitality Suites Map
The Etihad Stadium provides a comprehensive map to help visitors navigate the venue. The map highlights key areas such as the stands, hospitality suites, food and drink outlets, and other facilities. This ensures you can find your way around and make the most of your visit. The map is provided below, offering a clear layout of the stadium and its amenities.
IMPORTANT
While away fans are welcome as guests, please note that all hospitality areas are located in the home sections of the stadium. Any behaviour that threatens the safety of others or incites reactions from home fans may result in being asked to leave. Different rules apply for the European Matches so please ask for guidance.
Parking at the Etihad Stadium
Parking at the Etihad Stadium is limited and must be pre-booked. There are several car parks around the stadium, with shuttle services available to transport guests to the entrances. Here is a detailed parking map to help you navigate the parking areas efficiently.