Frequently Asked Questions:
What format do the tickets come in?
Manchester United tickets for matches at Old Trafford are provided as PDF tickets. These tickets are sent to the ticket holder’s email address and can be printed at home or displayed on a smartphone for entry.
What is the dress code for the majority of hospitality suites?
The dress code for hospitality suites at Old Trafford is generally smart casual. There are a number of suites with a smart dress code required, which incorporates smart jeans and trainers, while others are smart casual. Football shirts and tracksuits are not permitted in the majority of lounges.
What are the rough timings for a day’s hospitality at Old Trafford?
Hospitality facilities at Old Trafford generally open three hours before kick-off and remain open for about an hour after the final whistle. This allows guests to enjoy pre-match dining and post-match refreshments.
What public transport operates to and from Old Trafford?
- Train: The nearest train station is Manchester United Football Ground, with services from Manchester Piccadilly and other major stations.
- Tram: The Metrolink tram service stops at Old Trafford station, which is a short walk from the stadium.
- Bus: Several bus routes, including the 255, 256, and 263, serve the area around Old Trafford.
- Taxi: Taxis and ride-sharing services are readily available in Manchester for convenient transport to and from the venue
What is the address of the venue?
The address of Old Trafford is Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA.
Is there a restriction on bags and electronic devices?
Old Trafford operates a restricted bag policy. Only small bags (no larger than 20cm x 15cm x 5cm) are allowed. All bags will be searched upon entry. Laptops, tablets, and large cameras are not permitted. Mobile phones are allowed but must fit in a pocket.
What are the opening and closing times of the venue?
On matchdays, Old Trafford opens three hours before kick-off and closes about an hour after the final whistle. On non-matchdays, the stadium is open from 9:00 am to 5:00 pm, Monday to Friday for the tour and museum.
Are there any age restrictions for attending the matches?
Children under the age of 14 must be accompanied by an adult aged 16 or over. Under-16 match tickets cannot be booked without an adult in the booking and you must be accompanied by an adult in the lounges, if under the age of 18.
Is there accommodation available nearby?
There are several hotels and guesthouses in the vicinity of Old Trafford. Some recommended options include Hotel Football, Manchester Marriott Victoria & Albert Hotel, and DoubleTree by Hilton Manchester – Piccadilly
What accessibility facilities are available?
Old Trafford provides various accessibility facilities, including designated parking, wheelchair positions, and accessible toilets. Assistance dogs are also welcome. There are reserved seating areas for wheelchair users and accessible routes clearly marked throughout the stadium.
What is the policy on smoking?
Old Trafford is a no-smoking stadium. This includes the use of electronic cigarettes.
What should I do if I lose something at the venue?
If you lose something at Old Trafford, you can contact the lost property office via email at lostproperty@manutd.co.uk. The office is open from 9:00 am to 5:00 pm, Monday to Friday.
Old Trafford Stadium Blocks
Old Trafford, home to Manchester United, features four main stands: Sir Alex Ferguson Stand (N40-N49), East Stand (E30-E37), South Stand (S20-S22), and West Stand (W10-W16). The seating plan includes various coloured blocks representing different sections within each stand.
The majority of hospitality is located along the halfway lines for the Sir Alex Ferguson and Sir Bobby Charlton Stand, then in the North East and North West corner of the ground (white blocks). To see specific package blocks, please see our packages page.
Venue and Hospitality Suites Map
Old Trafford provides a comprehensive map to help visitors navigate the venue. The map highlights key areas such as the stands, hospitality suites, food and drink outlets, and other facilities like the bag drop areas. This ensures you can find your way around and make the most of your visit. The map is provided below, offering a clear layout of the stadium and its entrances.
IMPORTANT
While away fans are welcome as guests, please note that all hospitality areas are located in the home sections of the stadium. Any behaviour that threatens the safety of others or incites reactions from home fans may result in being asked to leave. Different rules apply for the European Matches so please ask for guidance.
Parking at Old Trafford
Parking at Old Trafford is limited and must be pre-booked. There are several car parks around the stadium, with shuttle services available to transport guests to the entrances. There is a detailed parking map to help you navigate the parking areas efficiently. Parking is included with some packages but otherwise, must be requested during the booking process.