Frequently Asked Questions:
What format do the tickets come in?
Tickets for Real Madrid hospitality packages at Santiago Bernabéu Stadium are typically issued as e-tickets, which can be downloaded and printed or displayed on a mobile device for entry.
What is the dress code for the majority of hospitality suites?
The dress code for hospitality suites at Santiago Bernabéu Stadium is generally smart-casual. It is recommended to avoid wearing Bermuda shorts, short trousers, sleeveless t-shirts, and open shoes. Away team colours are also not advisable.
What are the rough timings for a day’s hospitality at Santiago Bernabéu?
Hospitality services at Santiago Bernabéu Stadium usually begin 2 hours before kick-off and continue until 30 minutes after the match ends.
What public transport operates to and from Santiago Bernabéu?
- Metro: Take Line 10 (Dark Blue Line) and get off at the “Santiago Bernabéu” station, which is right next to the stadium.
- Bus: Several bus routes serve the stadium, including numbers 14, 27, 40, 43, 120, 126, 147, and 150.
- Train: If you’re coming from outside Madrid, take a train to Chamartín Station and transfer to metro Line 10 to reach Santiago Bernabéu.
- Taxi: Taxis are readily available throughout Madrid and can drop you off directly at the stadium.
- Walking: If you’re staying nearby, walking to the stadium is a great option as the area is pedestrian-friendly.
What is the address of the venue?
The address of Santiago Bernabéu Stadium is Av. de Concha Espina, 1, 28036 Madrid, Spain.
Is there a restriction on bags and electronic devices?
Yes, there are restrictions on the size and type of bags allowed into the stadium. Large bags and certain electronic devices may be prohibited. It is advisable to check the specific guidelines before attending.
What are the opening and closing times of the venue?
The opening and closing times of Santiago Bernabéu Stadium vary depending on the event. Generally, hospitality areas open 2 hours before kick-off and close 30 minutes after the match ends. On non-matchdays, the stadium is open for tours from Monday to Saturday between 9:30 AM and 7 PM, and on Sundays and public holidays between 10 AM and 6:30 PM.
Are there any age restrictions for attending the matches?
There are no specific age restrictions for attending matches in hospitality areas, but minors must be accompanied by an adult and have their own ticket.
Is there accommodation available nearby?
What accessibility facilities are available?
Santiago Bernabéu Stadium is equipped with accessibility facilities, including designated seating areas, ramps, and elevators to accommodate guests with reduced mobility.
What is the policy on smoking?
Smoking is generally prohibited inside the stadium, including hospitality areas. Designated smoking areas may be available outside the stadium.
What should I do if I lose something at the venue?
If you lose something at Santiago Bernabéu Stadium, you should contact the stadium’s customer service or visit the lost and found office located within the venue.
Santiago Bernabéu Stadium Blocks
Santiago Bernabéu Stadium, the iconic home of Real Madrid, is divided into several seating blocks, each offering a unique view of the pitch. The stadium is designed to provide an exceptional matchday experience, with seating options ranging from premium seats close to the action to panoramic views from higher tiers.
Parking at Santiago Bernabéu
Parking at Santiago Bernabéu Stadium is convenient, with several public parking areas available for visitors. You can park at Paseo de la Castellana Parking, which is located along the main avenue and close to the stadium. Another option is the garage at C. de Rafael Salgado, 11, offering secure parking. Parking Bernabéu Silos 6 and Parking Condes del Val are also nearby, providing ample space. Additionally, you can consider parking at Av. del General Perón, 38-40, which is well-situated for easy access. Parking EL VISO and Parking APK2 General Perón 32 are other popular choices, all within walking distance of the stadium. These options ensure that visitors can find a suitable spot to leave their vehicles and enjoy the matchday experience without any hassle.
